Frequently Asked Questions (FAQ)

Most in-stock items ship within 1–2 business days from our Colorado shop. Custom 3D-printed items may require additional time (usually 3–5 days). You’ll receive tracking as soon as your order ships.

Yes, we ship worldwide. International customers are responsible for any customs duties, taxes, or import fees.

Once your order ships, you’ll get a tracking link by email. You can also log into your account dashboard to view order history and tracking updates.

Email us at paul@speedsquad.net as quickly as possible. If your order hasn’t shipped, we’ll do our best to make changes.

Most parts are 3D-printed in PLA+ or PETG for strength and durability. Some components are made from aluminum or other materials where extra strength is required. Product pages list material details.

Yes. We design for multiple scales— 1/28, 1/18, 1/24, and vintage RC. Check each product description for scale compatibility.

Absolutely. We can adapt existing designs or create new custom pieces. Reach out via our Contact Page with details about your project.

Yes. Many products include instruction sheets, and we also publish video overviews on our Instructions Page.

Unused items in their original condition can be returned within 30 days of delivery. Please see our Terms & Conditions for full details.

Contact us immediately at paul@speedsquad.net with photos, and we’ll arrange a replacement or refund.

After purchase, download links are available on your order confirmation page and sent by email. Free STLs are accessible from the Free STL section.

No. STL files are for personal use only. Commercial printing or resale without written permission from Speed Squad LLC is prohibited.

No—guest checkout is available. Creating an account lets you track orders, save addresses, and access downloads easily.

Email us anytime at paul@speedsquad.net , or use the form on our Contact Page. We usually reply within 24 hours.